Digitalization

The partial or complete execution of a business process by digital technologies without the need for human intervention. As well as eliminating human error, BPA also has the advantage of speed, facilitating the handling of large amounts of data and often being far more cost-effective than manual processes.

An emerging set of new technologies, IPA combines core process redesign with robotic process automation and machine learning. By mimicking the activities performed by humans — particularly when it comes to repetitive and routine tasks — IPA systems learn to perform these tasks faster and more effectively than their human counterparts.
Automation generates tangible economic benefits. By radically improving worker performance, response times, and customer journeys through automation, one European financial institution achieved a Є150m+ annual reduction in costs.

When it comes to routine tasks, everything from data extraction and user interface interactions to calculations and reporting can be automated using RPA software tools that operate within a company’s established digital infrastructure. Robots have developed into an effective option for dealing with time-consuming or repetitive tasks.  In recent years, they have become an affordable option for small businesses. The cost of the technology and its implementation has reduced dramatically with the introduction of cloud solutions, not least because large technology providers are offering free editions of their software that can be used to automatize the most common use cases.