It's not just about technology
Too often, firms focus on the technology aspect of a digital transformation and forget about the importance of process optimization. By implementing lean principles, businesses can make their operations more efficient and maximize their profits in this ever-evolving digital age.
Lean thinking is a management framework that identifies and eliminates waste to optimize processes and boost efficiency. By recognizing sources of waste in operations, firms can create a process improvement plan
that will directly impact their digital transformation efforts. Here’s what firms need to consider when looking at digitalizing their processes.
PROCESS AUTOMATION BOOTCAMP
What is Lean Thinking?
Lean thinking is an approach to running a business that focuses on minimizing non-value-added activities and maximizing the value produced by each step of the operation. It emphasizes improving customer satisfaction by providing products or services more quickly, at lower cost, with fewer defects, and with higher quality than competitors. The goal of lean thinking is to eliminate all forms of waste from the production process.
In detail, the framework identifies seven wastes that typically affect processes. Those activities or processes consume resources but do not add value to the delivered product or service. These include inventory (unnecessary stock or supplies), waiting time (the amount of time between steps in the production process), overproduction (producing more than necessary), motion (nonessential movement such as walking around the office), overprocessing (using too many steps when one would suffice), defects (errors or mistakes) and transportation (moving materials unnecessarily).
A shift in thinking and a focus on process optimization
Process optimization helps businesses make their operations more efficient by streamlining processes and reducing costs. This includes automating manual tasks with technology solutions like robotic process automation (RPA) or artificial intelligence (AI). By optimizing processes with technology solutions, businesses can make them more efficient while freeing up resources for other projects, such as digitalization initiatives like data governance or omnichannel sales. In addition, optimized processes help employees work faster and smarter so they can focus their energy on creating innovations rather than spending time on repetitive tasks. It’s an efficient way to work smarter rather than harder and remains integral in helping us push toward future progress.
Many companies struggle when trying to implement digital transformations. They focus on the technology and not on the processes that need to be changed. Indeed a digital transformation is often more a management challenge
than a technological one. Lean thinking and process optimization are instead all key components of digital transformation initiatives. By identifying sources of non-value-added activities within their operations, firms can develop plans to make processes more efficient through technological solutions like RPA or AI, while reducing costs.
Through this approach, businesses can take full advantage of digital opportunities to maximize profits while also creating an environment where employees have the freedom to innovate without being bogged down by repetitive and resource-intensive tasks.
Ultimately, this combination of lean principles and digital technologies will enable businesses to succeed in our ever-evolving world.
HOW WE CAN HELP YOU FURTHER
Serving as your digitalization partner, we offer an efficient and cost-effective way for your business to evolve and meet the demands of the digital space. To this end, you can rely on us to provide you with the following services